Eloqua Customer Central is available!

Access it from Eloqua!  In the upper right-hand corner of the screen you will see a link to 'Customer Central.' Just click the link and you'll be logged in automatically.

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Eloqua Customer Central is a portal that gives you quick and easy access to Eloqua's user community, support, product information and marketing best practices - all from a single location. Get the most out of your Eloqua application by accessing the following Customer Central areas:

  • Search the Knowledge Base.  Get answers to your product questions. Browse our FAQs, how-to documents, and step-by-step troubleshooting guides.
  • Contact Support - Submit a Support Request. If you are unable to find the answer to your product question in these online resources, Eloqua enables you to submit a support request directly within the Customer Central portal.
  • Access Training and Marketing Best Practices. Browse user guides, videos, and marketing best practices to help you do more with Eloqua.
  • Connect, Share and Submit Product Ideas. Connect with top marketers in our discussion forums. Share and learn about successful strategies from other Eloqua customers. Use Idea Exchange to submit your ideas on product features with your peers - plus, browse and vote on others' ideas!

Do you have some feedback for us?  We'd love to hear it!
Please leave your comments in Community -> Discussion Forum -> Customer Central Feedback.

Regards,

Your Eloqua Customer Central Team

PS. If you experience any problems accessing Customer Central please let us know by emailing customercentralaccess@eloqua.com.

6 Reasons We Think You'll Love Customer Central:

Stay Connected Using Discussion Forums: Ask questions, offer expertise, and get connected with over 25,000 Eloqua users, partners and employees.
Have Your Voice Heard - Share and Vote on Product Ideas: Use Idea Exchange to share your Eloqua product ideas.
Lots of Great Resources: Learn from Eloqua's 600+ customers, access best practice recommendations, and choose from a vast library of training documentation and how-tos.
Search Made Simple: Universal search capabilities make searching for and finding the information you need quick and easy.
Easily Submit and Track Your Support Cases: Submit a support request from any page within Customer Central and keep track of your open and closed cases.
Access It All From Within Eloqua: No need to remember multiple passwords. All Customer Central capabilities are available to you when you log into Eloqua.